Ishikawa
Perhaps the most commonly used tool for finding causes of a given problem is the Ishikawa analysis, also known as the Fishbone Diagram or the Cause-Effect Diagram. With the help of customer reviews, among other things, we have developed the content of the course and now give examples from several industries. Have the working group set up theories and activities that will take them closer to the root cause of the problem. With the help of the associated templates you can get started and analyze your problems, right after completing the course!